Overview

£18,813 – £20,795 (Band 3)+ unsocial as worked

Are you as passionate about patient care as we are?

We at the Isle of Wight Integrated Care Hub are seeking to recruit Generic Call Handlers to answer our NHS 111 and 999 calls for our Integrated Care Hub, based in St Mary’s Hospital, Newport, Isle of Wight. This role is a in a busy, patient focused environment, handling calls from members of the public regarding urgent/emergency health problems.

A large part of your role will be to effectively utilize NHS Pathways Triage software to provide the caller with an appropriate response to urgent healthcare needs within a timeframe, so you could be dispatching an ambulance or booking a GP appointment.

It is a challenging yet very rewarding role, and no shift is the same.

Source: Careerjet

About Isle of Wight NHS Trust

The Isle of Wight NHS Trust is unique in England as it provides physical, mental and ambulance services for the Isle of Wight within the same organisation.

How we do things are a critical element of how we run our organisation. They guide everything we do – our planning, our decision making and how we behave with our patients and each other.